So. My HP Pavilion DV2000 (DV2315nr to be exact) is finally unresponsive. Again. After a full year since its motherboard was fully replaced by HP after I brought it in for repair because the video display would freeze or my computer would hang or it would not boot up – a myriad of problems!
Last year they said my motherboard was the problem so it had to be replaced. They didn’t get into specifics. But I’d done my research and I knew exactly what the problem was. My laptop was overheating.
At the time I thought I could cure it by purchasing a laptop cooler. And for the past year, my HP Pavilion laptop has been used with utmost care. Never runs without the laptop cooler, never lies on my lap but always on a cool, flat desk. And still, after one year, it’s right back where it was in May of 2008. Overheating, freezing, and finally, not booting up.
It even introduced new problems this time around! My wifi no longer works, my CD/DVD drive won’t burn or read any discs, and it won’t read any of my compact flash memory cards!
Worst of all, it is out of warranty. So I am tearing my hair out. I am writing this blog post on my mom’s mini laptop. And by mini I mean the screen seems to be about only 5 inches in width and the keyboard is stressfully cramped. This sucks. Majorly sucks.
Last year, when I was researching about my HP problem, there were very few resources on the Internet. Very few people had the same problems as I did, and it was a good thing my laptop was still under warranty or else I would have had to buy a new one because replacing the motherboard of your laptop costs almost as much as buying a new laptop!
Now, though, do a search for “HP Pavilion problem” and no doubt you will find a whole lot of posts on video display and overheating problems – all the stuff I mentioned above! And it seems that it doesn’t even just cover the DV2000 line. It also affects DV6000 and DV9000 units.
Scouring for help on the web, it seems that there is a defective line of NVidia chips that are the reason for the overheating. Apparently they gave HP the wrong specs for the chip. So not only does HP suck, NVidia sucks too. (I have a GeForce 6150. If you do, you are in trouble too.) And Dell has the same chips, so they suck too.
This problem is so widespread that it seems HP is promising an extra year of warranty for the affected laptops. I will be taking my dead laptop to HP in June. It remains to be seen whether they will honor the warranty. But if they don’t, I have no idea what to do.